PRACTICAL QUESTIONS
You are an officer recently posted in the bank
branch of State Bank of India and under the following situation how you will
act?
01. You are in charge of deposits
counter and a customer approaches you on 12.01.2013 with cheque dated:
12.01.2012 for an amount of Rs. 1000/- payable to bearer – The cheque cannot be paid since it is dated: 12.01.2012. Normally the
cheque is valid for three months only. I shall return the cheque to the
customer informing him of the facts.
02. The second customer approaches you with a cheque dated: 10.01.2013 favouring Kannan or
order: Since the cheque is found to be an order cheque, I have to exercise
much care to identify the person. I shall request the customer to prove his
identity and request him to produce a
driving licence, voter id card, AATHAAR card or identify card issued by his
employer and when I am satisfied with the identity of the person, I shall
permit him to withdraw the amount.
03. Five minutes later, the
third customer approaches you with a crossed cheque dated: 12.03.2013 for an
amount of Rs. 5000.00 and demands payment: - On
the one hand the cheque is dated 12.03.2013 and is found to be post dated and I
cannot pay the cheque. On the other hand, the cheque is crossed and the
customer can get payment of the cheque through his account only.
04. The fourth customer
approaches you with a cheque crossed to Indian Overseas Bank and the cheque is
dated: 10.01.2013 for an amount of Rs. 5000.00 favouring the customer: - The cheque is crossed to Indian Overseas Bank and necessarily the
customer can get the payment of the cheque through his account with Indian
Overseas Bank only. The cheque cannot be paid through an account in SBI..
05. The fifth customer
approaches you with a cheque dated: 10.01.2013 for an amount of Rs. 5000.00. On
going through the cheque you find that amount in the cheque has been written as
“five thousand five hundred only”: According
to Negotiable Instruments Act, when the amount mentioned in words and figures
differ, the amount mentioned in words has to be taken into account and I shall
arrange to make payment for Rs. 5500.00.
06. An old lady comes to you
and requests you to help her in opening a savings bank account – For opening savings account, she has to produce two passport size
photographs; provide identify proof and address proof and she can produce her
voter ID card for this purpose; she has to remit the minimum amount required
for opening the account. I shall provide her the bank account opening form and
once filled in I shall check the details and direct her to meet the Manager in
charge for getting his authorization for opening the account.
07. A customer approaches you
and requests you to help him opening a savings bank account for his partnership
firm – Savings bank account cannot be opened by a
partnership firm. However, as an Individual he can open savings bank account
for himself and not in the capacity of a partner in his partnership firm.
08. The partner of a
partnership firm approaches you for opening one current account for the
partnership firm. – I shall request the customer to produce the
details about the various partners. I shall demand from him, the copy of
partnership deed in respect of the firm and from the partnership deed, I shall
find out the operation conditions. I shall provide him the necessary
application form and advise him that the authorized partners should come
personally to the bank branch for opening the account along with passport size
photographs, address proof and identify proof and the minimum balance required
for opening the account.
09. A student aged 12 years
old approaches you for opening savings bank account in his name and how will
you guide him? Savings bank accounts can be opened in the name
of minors under two conditions. The minor can himself open the account provided
he is a student and produces a certificate from the Headmaster or Principal of
school stating that he is a bonafide student studying in the school and subject
to other formalities an account can be opened in his name in individual
capacity. Otherwise either his father or mother should open an account in his
name and the account will be operated by his natural guardian till the minor
attains majority.
10. A minor boy approaches you
with a cheque for an amount of Rs 5000 payable to bearer. The cheque can
be paid to the minor provided the cheque is in order in all respects. There is
no harm in paying the amount of the cheque to the minor.
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