01. What are the functions of
any bank? – The bank accepts deposits from the public and
lends loans to the public. Acceptance of deposits and lending loans are called
as the primary functions. The secondary functions are – selling gold coins,
selling insurance products and selling mutual fund products. Apart from the
above, the banks open demat accounts
02. What do you know by demand
deposits? – Current account and savings accounts are
called as demand deposits. Current account is opened for business purpose
carrying no interest and savings deposit is opened for the purpose of saving
the money and it carries interest. The interest is at present decided by
respective banks.
03. What do you know by KYC
guidelines? – KYC means Know your customer guidelines.
According to KYC, the bank demands address proof and identity proof from the
public when they open accounts with the bank. For address proof, copes of
ration card, voter ID card, AATHAAR card, telephone bill etc are obtained. For
identity proof, copies of identity card issued by the employers, voter ID card,
driving licence, AATHAAR card etc. are obtained.
04. What do you know by term
deposits? – Fixed deposits, recurring deposits and
reinvestment deposits are called as term deposits since these deposits are
opened for specific period. The minimum period for which the term deposit is
opened – 7 days and the maximum period: 10 years. Interest is paid according to
the period of deposit. Interest is decided by respective banks only.
05. What do you know by fixed
deposit? – Fixed deposits are opened for minimum period
of seven days and maximum period of ten years. Interest is paid according to
the period of deposit. In this scheme, a lumpsum amount is deposited for a
fixed period and interest earned is obtained from the bank on quarterly basis.
In case the customer demands, interest is paid by the bank on monthly,
fortnightly basis.
06. What do you mean by
recurring deposit? – According to this scheme, the customer can
remit monthly or quarterly fixed amount for a fixed period. For example, an
amount of Rs. 1000/- can be deposited for 60 months and interest is paid to the
depositor according to the period of deposit along with the principal amount on
maturity of deposit.
07. What do you know by
reinvestment deposit? – Reinvestment scheme is nothing but fixed
deposit. Instead of getting the interest on fixed amount on monthly or
quarterly basis, the customer get the interest on maturity along with principal
amount. Since interest is reinvested, the customer is eligible to get interest
for interest.
08. What do you know by PAN
number? – When more than Rs. 50000/- is invested in
deposit accounts, the customer has to mention the PAN number.
09. Whether deposits can be
opened in the name of minor? – Yes,
deposits can be opened in the name of minors. The accounts are opened in the
name of minor duly represented by father and mother and they are called as
natural guardians. When the minor is a student and aged more than ten years, he
can operate the account himself. For this purpose, he should produce a
certificate from the headmaster or principal of the school where he is
studying.
10. Whether minor is eligible
for loans – Loans should not be granted to minors
11. What do you know by PIN
number? – PIN number is a four digit number used when
the customer operates automated teller machines.
12. What do you know by bank
nationalization? – As much as fourteen banks owned by private
entrepreneurs were nationalized on 19.7.1969 so that they can serve better for
the society. During the second phase, six banks were nationalized on 15.4.1980.
At present there are twenty public sector banks including IDBI bank.
13. What do you know by
foreign bank? – Foreign banks have their headquarters in a
foreign country; however, they have branches in India.
14. What do you know private
sector banks? – At present there are fourteen old private
sector banks in our country and seven new private sector banks namely; Axis
bank Limited, Development Credit Bank Limited, HDFC Bank Limited, ICICI Bank
Limited, Indus Ind bank Limited, Kotak Mahindra Bank Limited and Yes bank
Limited. According to the revised norms fixed by Reserve Bank of India, the new
private sector banks should have a minimum capital base of Rs. 100 crore.
15. What do you know by
central bank? Central bank is the bank which governs other
banks in the country. In our country RBI is the central bank. It has its
headquarters at Mumbai and the following are the functions of RBI namely –
currency note issue, banker to the banks, financial adviser to the government,
custodian of cash reserves of banks, lender of the last resort and controller
of credits etc.
16. What do you know by ssue
of currency notes in the country? In our
country, up to one rupee note and coins, Government of India undertakes to
issue and currency notes valuing more than one rupee are issued by Reserve Bank
of India.
17. What do you know by
scheduled commercial banks? – The public sector
banks, SBI and its subsidiaries, all private sector banks, foreign banks and
Regional rural banks are called as scheduled commercial banks. They should have
been included in the second schedule of RBI act 1934; got licence for
conducting banking business as per Banking Regulation act, 1949 and should have
been incorporated either as per companies act or cooperative act.
18. What do you know by
commercial banks? – Commercial banks are banks which function for
profit and the following banks are included under the category of commercial
banks by RBI – State Bank and its subsidiaries, all nationalized banks
including IDBI bank, all private sector banks and foreign banks. The
cooperative banks and regional rural banks are not treated as commercial banks.
19. What do you know by cheque
book? Cheque books are issued when the customer is
having current account, savings deposit account or overdraft account. Cheque
books are issued for the purpose of withdrawal of money from the account.
Cheques are not issued in the case of term deposits namely; fixed deposit,
reinvestment deposit and recurring deposit. In the case of term deposits, the
customers are issued with deposit receipts mentioning therein the details of
deposits.
20. What do you know by
minimum balance? – When a customer is maintaining current account
and savings account, he should maintain minimum balance in the account. The
minimum balance is prescribed by the respective banks. When the amount falls
below the minimum balance during any day, penal charges are levied in the
account.
21. What do you know by
automated teller machines? – Automated teller
machines are used for the purpose of allowing the customer to withdraw money
twentyfour hours a day using ATMs. The following services are available through
automated teller machines namely – cash withdrawal, balance enquiry, mini
statement upto last ten entries, pin number change, mobile recharge,
e-ticketing, transfer of funds etc.
22. What do you know by TDS? TDS is called as tax deducted at source. When a customer having a
fixed deposit account or reinvestment deposit account earns interest amount
more than Rs. 10000/- tax is deducted at source from the account according to
income tax laws prevalent in the country.
23. What do you know by core
banking solution? According to core banking solutions, all
branches of the bank are interconnected through a common serve and a customer
can transact the business in his account from anywhere in the country.
24. What do you know by real
time gross settlement? _ According to RTGS, a
customer can send money more than Rs. 200000/- from his account to any other
account of another person having his account with the branch of the same bank
or any other bank. For example, a customer having an account with Canara Bank,
Kellys branch at Chennai can transfer to the account of his father with State
Bank of India, Canning Street, Kolkatta. Banks charge normal service charges
for remittance facility.
25. What do you know by either
or survivor? – When more than one individual opens an account it
is called a joint account. Since the account is opened jointly by more than one
person, the account holders should specify the conditions for operation of the
account to the banker. In the case of E or S account, anyone of the customers
can operate the account individually. In the case of joint accounts, all
accountholders should operate the accounts jointly.
26. What do you know safe
deposit locker? – It is a facility provided by the bank for
safekeeping the valuable articles. Lockers are available in different sizes and
according to the size of the locker, charges are collected for the lockers. The
lockers are operated by the locker holder and the banker and for this purpose,
the customer is given one key and the banker is having the master key for the
entire unit.
27. What do you know by
nomination facility in the account? Nomination
facility is available in the case of deposit accounts namely; current account,
savings account, fixed deposit, reinvestment deposit account and recurring
deposit account. The customer nominates a person for the account to receive
money on the death of the depositor.
28. What do you know by safe
custody service? – According to the scheme for safe custody service,
customers can safe keep their valuables with the banker for nominal service charges.
The valuables are kept in sealed packets or bundles and handed over to the
banker and the banker on receipt of the packet or bundle, produces a receipt
and when the customer is in need of the packet or bundle, he has to produce the
receipt to the banker.
29. What do you know by
proprietorship account? When a customer maintains
an account in his personal name, it is called as individual account and when he
opens an account in the name of a firm owned by him, it is called as
proprietorship account. For example, Balaji conducting a printing press can
open an account in the name of Balaji Printing services and this is a
proprietorship account and he is called as proprietor.
30. What do you know by
partnership account? When more than one person joins together to
conduct a business, it is called as a partnership firm and the partners invest
their capital either equally or according the terms as agreed between the
partners. The rules and regulations of the business are recorded in partnership
deed.
31. What do you mean by
crossing of the cheque? – When two parallel
transverse lines are drawn on the face of the cheque, it is called as crossing.
When two simple transverse lines are drawn, it is called as general crossing
and when the name of a banker is mentioned between the two lines, it is called
as special crossing.
32. What is the purpose of
crossing of the cheque? – Cheques are crossed so
that they can be encashed through accounts. This is to avoid fraudulent
encashment of the cheques by miscreants.
33. What do you know by order
cheque? Normally the cheques are payable to the person
mentioned in the cheque or to the bearer. In the case of uncrossed bearer
cheque, the bearer can get payment of the cheque from the bank counter. When
the words “bearer” are cancelled, the
cheque is treated as order cheque and for encashing an order cheque, the
customer has to prove his identity to the banker.
34. What do you know by
shares? – For the purpose of building fixed capital, joint
stock companies are authorized to issue shares to the public. Shares can be
issued in the form of ordinary shares or preference shares. Ordinary
shareholders are entitled to vote during the annual general body meeting and
they do not have any predetermined dividend amounts and in the case of
preference shareholders, they are paid dividend according to predetermined
rates.
35. Debentures: It is a sort of loan document. Those who advance loans to the company
are called debenture holders. Predetermined rate of interest is paid to the
debenture holder, whether the corporation earns profit or suffers loss.
36. What do you know by SEBI? It is the principal regulator in the capital market in the country –
both the primary and secondary segments. It has also been conferred the powers
to regulate the mutual funds and venture capital funds in the country.
37. What do you know by call
money? It is an important segment of the Indian Money
Market. Under call money market, funds are transacted on overnight basis and
under notice money market, funds are transacted for the period between 2 days
and 14 days. Banks borrow in this market, in order to fill the gaps or
temporary mismatches in funds; to meet the cash reserve ratio and statutory
liquidity ratio and to meet sudden demand
for funds arising out of large outflows. Banks, primary dealers,
development finance institutions, insurance companies and select mutual funds
are participants in this market.
38. What do you mean by
Treasury bill ?: They are money market instruments to finance the
short term requirements of the Government of India. There are different types
of treasury bills based on the maturity period and utility of the issuance
like, adhoc treasury bills, three months, six months and 12 months treasury
bills etc.
39. What do you know by call
money? – Call or notice money is an amount borrowed or
lent on demand for a very short period. If the period is greater than one day
and upto 14 days, it is called as notice money; otherwise the amount is known
as call money. Cooperative banks, commercial banks and primary dealers are
allowed to borrow and lend in this market for adjusting their cash reserve
requirements.
40. What do you know by
certificate of deposits? – It is a negotiable short
term promissory note in nature. It is issued at a discount to the face value,
the discount rate being negotiated between the issuer and the investor.
41. What do you know by
commercial paper? – Commercial papers are negotiable short term
unsecured promissory notes with fixed maturities, issued by well rated
organizations. These are generally sold on discount basis. Organisations can
issue commercial papers either directly or through banks or merchant banks
called as dealers.
42. What do you know by
primary market? – Primary market deals with new securities – it can
be otherwise called as new shares issued to the public. The new offerings by
the companies are made through an initial public offer or rights issue of
shares to the existing shareholders
43. What do you know by
secondary market/stock market? – It is the
market for buying and selling securities of the existing companies. Under this,
securities are traded and being initially offered to the public in the primary
market and/or listed on the stock exchange. The secondary market dealings are
done through the share brokers in the stock markets situated in various cities
in the country.
44. What do you know by the
term called as savings bank ? – It is a
financial institution whose primary purpose is to accept savings deposits. It
may also perform some other functions. These banks are much helpful for
salaried people and low income groups. The deposits collected from customers
are invested in bonds, securities etc.
45. What do you know by
commercial banks? – It is an institution which accepts deposits,
makes business loans and offers related services. The commercial banks also
allow for a variety of deposit accounts, such as checking, savings and time
deposits. Their main purpose is to make a profit. Commercial banks apart from
acceptance of deposits and lending loans provide services like collection of
cheques and bills of exchanges, remittance of money from one place to another
place etc.
46. What do you know by
industrial banks and development banks? – They are
development banks engaged in promotion and development of industry. SIDBI is a
development bank engaged in helping industries in getting loans from public
sector and other banks. NABARD caters to the needs of agriculture and National
Housing Bank is meant for helping housing development. EXIM bank helps for
import and export development in the country.
47. What do you know by indigenous
banks? – Indigenous banks mean money lenders and
sahukars. They collect deposits from the general public and grant loans to the
needy persons out of their own funds as well from deposits. They are much
popular in villages and small towns.
48. What are the different
types of loans provided by banks? – cash credits,
overdrafts, loans and advances, discounting of the bill of exchange and
investment in government securities. Cash credits are loans granted against
stock of goods. Overdrafts are clean loans granted in current accounts. The
other loans are housing loans, educational loans, consumer loans, gold loans
and other agricultural loans and industrial loans.
49. What do you know by debit
card?- They are cards issued by the banks on current
and savings accounts. Using debit cards the customers can withdraw funds using
automated teller machines or they can purchase goods through point of sale
terminals situated at textile shops, petrol pumps, hotels and other outlets.
50. What do you know by credit
card? – Credit cards are post paid cards whereas the
debit cards on the other hand is a prepaid card with some stored value. Every
time, a person uses this card, the internet banking house gets money
transferred to its account from the bank of the buyer.
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